Of late I have been asked a couple of times about the virtual assistant industry, what a virtual assistant is and why I choose to focus on taking care of the most important element of my clients’ businesses online- that is, their customer. Many people are not aware that customers expect us to meet their needs completely when they visit our online spaces. This could be on Facebook, your website or maybe via your newsletter. For example, they don’t want to be given a number to call if their enquiry can be attended to online. The 21st century, digital age customer is hoping to find all the information he/she wants just by clicking a few buttons. What is your business doing to address this need online? I am inviting you to join me live next Friday on Hangouts On Air or YouTube as I share with you how your online business can benefit from partnering with a virtual assistant to give the best customer experiences online. Will you join me? It’s free!
I’m a techie administrative and project management assistant and specialize in implementing efficient systems and processes, supporting business operations and ensuring that project tasks flow smoothly. I have experience working with companies in various industries in Zimbabwe, Zambia, South Africa, Switzerland and the USA with focus areas that include Public Relations, Investment and E-Commerce. My experience comes from years of working in Banking & Fintech sectors where I provided technical support on financial systems, participated in the full systems development life cycle of projects and led the team responsible for day-to-day operations.